ITIC London 2025 Brochure

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Day 1: 24th April 2025

8:00 AM - Registration

8:45AM - Opening Remarks

Welcome address by Altaworld and introduction to Chairperson

9:00AM - Panel Discussion: The Role of AI in Underwriting – Efficiency or Over-Reliance?

Moderator: John Pyall, Head of Product, Great Lakes Insurance

Panelists:

Alan Strange, Head of Underwriting & Analytics, Sophro MGA Limited

Tavish Srivastava, Head of Data & Pricing, Admiral Group PLC

John Somerset-Irving, Head of Insurance, V7labs

Tal Potishman, Innovation & Change Director, UK, Markel UK

9:50AM - Cybersecurity Preparedness: Critical conversations on the industry's readiness for

evolving Cyber threats, highlighting the need for advanced risk management strategies.

Eric Alter, Senior Vice President, Risk & Cyber AI Engagement Leader, Marsh

10:25AM - Learn how connected & curated information delivers speed, accuracy, and value in

Insurance

- Importance of Structured Data: Organizing data systematically to manage increasingly

complex client needs

- Automation and AI: Strategies to enhance client experience and streamline operations

- Regulatory Compliance: Supporting compliance with cutting-edge technologies

Yohan Lobo, Senior Industry Solution Manager, M-Files

10:55AM - Morning Refreshments & Networking

11:40AM - Mind the (income protection) Gap

Mike Saltzman, Co-CEO, EvolutionIQ

Paula Coffey, Director of Claims, Rehabilitation and Medical Services, Unum UK

12:10AM - The Future of Embedded Insurance – Hype or Disruption?

John Pyall, Head of Product, Great Lakes Insurance

12:45PM - AI Knowledge for Customer Service Success

Hemal Thaker, Senior Solution Consultant, eGain

13:15PM - Lunch & Networking

ALTAWORLD

2025

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