ALTAWORLD
2025
Day 1 - SPEAKERS
Michael Saltzman
Co-Founder and Co-CEO, EvolutionIQ
Michael Saltzman is the Co-Founder and Co-CEO of EvolutionIQ, an AI-powered claims guidance
platform transforming disability and workers’ comp insurance. With prior experience at
Bridgewater Associates and an MBA from Stanford, he combines deep insurance insight with
data-driven innovation. EvolutionIQ was acquired by CCC Intelligent Solutions in 2025
Paula Coffey
Director of Claims, Rehabilitation and Medical Services, Unum UK
Paula Coffey is a seasoned executive with extensive experience in employee benefits and
insurance services. As Director of Claims, Rehabilitation, and Medical Services at Unum UK, she
leads strategic initiatives to enhance customer outcomes and streamline service delivery. Her
leadership reflects a strong commitment to innovation and excellence in the financial services
sector.
Hemal Thaker
Senior Solutions Consultant, eGain
Hemal brings over 20 years of solutions consulting in the technology and customer service
space creating AI knowledge-driven solutions. A firm believer in the power of AI, his focus is on
Agentic and Conversational AI taking companies from the hype and the theoretical to
real-world solutions. He's here to help us understand how these technologies can truly deliver
tangible benefits and add value to our insurance businesses.
Yohan Lobo
Senior Industry Solution Manager, M-Files
Yohan leads the development of our solutions for Financial Services clients following 16 years in
commercially focussed roles within the consumer and B2B payments industry. He has held a
range of key sales, sales-leadership, and commercial delivery roles during periods of rapid
change. He has worked with a range of sectors including business services, local government,
and alternative finance. Yohan has always had a focus on bringing the voice of clients into
product, marketing and operational functions.